Agency and MSP support

Flexible subcontract IT support for client environments that need extra capacity

PCTech IT is positioned to support agencies and managed service providers with remote and onsite assignments, overflow cover, deskside support, smart hands and project-based technical assistance.

Email to discuss support Request availability

What you can outsource

Overflow remote support and user troubleshooting
Onsite deskside support and field visits
Microsoft 365 support and practical cloud assistance
Device setup, swaps, deployment and office support
AV / meeting-room support and smart hands tasks

Why this is agency-friendly

Affordable launch positioning rather than premium-only language
Remote and onsite delivery model
Support built for multinational client environments
Suitable for overflow, cover and short-term contracts
Designed to feel like an extension of your team

Suggested starter pricing

Simple partner pricing guidance

€35–€70 / hour depending on support model

Remote support: €35–€50/hour
Onsite support: €50–€70/hour
Starter retainers: €300–€500/month